The Financial Coordinator is responsible for accurately maintaining the financial records of the organization and is tasked with a wide variety of activities to support the fiscal well-being of the company.  Managing collections, insurance verification, contracting, claim submissions, payment processing, reports, tracing, and past dues are key components of the job. Perform billing and collection procedures and follow-up on claims regularly to ensure timely payments. 

 

ROLES AND RESPONSIBILITIES 

  • Track patient accounts receivable and outstanding balances to ensure timely payments by developing and maintaining a database of records. 
  • Enter contracts, verify methods of payment, and collect payments as needed 
  • Verify Insurance benefits and determine if patients are required to make co-payments 
  • Creating and coordination of ongoing Financial Contracts (FCONS)  
  • Confirming, scheduling, arranging financial options, and maintaining communication with all outside and 3rd party financing companies offered to patients 
  • Billing Insurances and follow-up on claims submitted. 
  • Processing and posting payments (cash, checks, credit cards, ETF) 
  • Manage and monitor all past due accounts. Mail follow up letters (past due, missed appointment, dismissal etc.) 
    • Past due letters send as follows: 
      • Letter A-10-29 days past due 
      • Letter B- 30-44 days past due 
      • Letter C- 45-59 days past due 
      • Letter D- 60-74 days past due 
      • Letter E- 75 and up days past due (Dismissal) 
  • End of day & Monthly collection reports 
  • Provide excellent patient/customer service by explaining office financial policies to patients; assist patients with Financial/Insurance questions and concerns. 
  • Assist with physician credentialing and contracting; follow-up with all insurance carriers to ensure credentialing/contracting is complete; assist with contract rate negotiations 
  • Adhere to confidentiality, state, federal & HIPAA laws and guidelines 
  • Perform general office duties & other related duties as assigned 

 

SKILLS AND QUALIFICATIONS 

2+ years related work experience, outstanding financial & analytical skills, Proficient with cash handling, Proficient computer skills, Proficient with MS office excel, Outstanding communication skills both verbal & written, excellent people and organizational skills and detail oriented